Images of Customer Service | BOSSco

BOSSco

2012 is the year the Internet brings true benefit to business of all sizes.  As email and social media change how we work most businesses will need to embrace technology to stay competitive.   BOSSco, the Business Design Store will work with you to find the best solutions to meet your budget.  If you don't know your Twitters from your Blog we will work with you (or we can do it for you).  We will design your logo and brand and carry it through into your online presence.

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02/04/2012 - 11:45
BOSSco
How much has your business changed since you started.  How much has your business changed since the recession.  Are you continuing to do what you did before?  Are you getting the resuts that you need and expect?  Are you recruiting graduates who are helping you not to change?  Do you know the old saying, "if you do what...

Andrew Swarbrick, Photo Journalist, is a very talented photographer.  We have recently rebranded his logo and website to reflect the quality of his photography.  Andrew specialises in weddings and to make sure your memories of the day are everlasting he plans every detail to tell your story with the minimum of intrusion.  Andrew will research the venue and find the best shots for...

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  • Wednesday, February 29, 2012 - 19:00
    Wednesday, February 29, 2012 - 19:00
    Martin Johnson of The Big Picture is coming over to BOSSco in Gatley to introduce us to a new resource to help engage with business from the very first minute.  This will be highly visual, interactive and energetic and definately a Powerpoint free zone! For more information. To find BOSSco and...

Contact Details

BOSSco Online Ltd
The White House
118 Gatley Road
Gatley, Cheshire, SK8 4AD

Tel : 0161 282 0011
Fax : 0161 491 5107
Email : Click Here

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Images of Customer Service

Following the great success of Images of Organisation RSVP hasintroduced this pack of quality cards (3 copies of 16).  The images are in a cartoon style that all trainees can associate with easily.  They are designed to encourage discussion around, the feelings that we experience as customers when we receive service that is ’noticeable’, whether because it is particularly good or particularly bad. The images are deliberately designed so that participants have to think about them and what meaning might be associated with them - they are open to interpretation. However, each card represents a feeling or an emotional response and so they have been titled with a word that represents that emotion: examples are

  • Disappointment
  • Ignorance
  • Inclusion
  • Manipulation

Use Images of Customer Services to generate discussion around existing Customer Service Processes and to generate new ideas or solutions to problems, engaging everyone in identifying and understanding a wide variety of positive and negative customer emotions.

Price (exVAT): £114.00
£114.00

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